Reference

matic88 Privacy Policy: Your Data, Clearly Handled

A clear Privacy Policy helps you understand what we collect when you open an account, sign in from a mobile browser, or check wallet status.

Account dataWallet recordsDevice choicesPrivacy requests

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How Local Account Data Is Covered

matic88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details you submit during account opening, the phone verification step before account access, sign-in records, device signals, support messages, and payment status connected with your account. A DANA, OVO, GoPay or QRIS reference may appear in our records so we can match

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a wallet action to the correct account and investigate a receipt or status question. Bank transfer and virtual account records are handled for the same account-check purpose. We use these records to provide requested account functions, protect access, respond to privacy requests, and meet applicable legal
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duties. Where access is discussed, it depends on local law. The policy can change when our data practices change, and the current wording applies from its posted date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST SUPPORT

Get Help With a Privacy Request

Your fastest route is the account help path, where we can connect a privacy question with the correct account record.

Account help route Open account help after signing in and choose the privacy request path. We use your account step to confirm which record you mean before discussing personal details.

Wallet record check For a DANA, OVO, GoPay or QRIS question, include the payment reference and date. We check the stored status without asking you to reveal a wallet PIN.

Device access query If a mobile browser or desktop session looks unfamiliar, tell us the device type and approximate sign-in time. We can direct the account-security check through support.

DATA PRACTICE

What We Do With Your Data

We keep our Privacy Policy practical: each record has a service, security, support, or legal reason.

Account details

When you open an account, we collect the details needed for account creation and phone verification. We use them to identify your account, protect sign-in, and answer account-specific requests.

Cookies and sessions

Cookies or similar session tools help keep a mobile browser signed in, remember required choices, and detect unusual access. You can adjust browser settings, though some account functions may then need another check.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references help us match payment status to your account. We do not need your wallet PIN to handle a privacy request.

Account security

Phone verification, sign-in records, and device signals help us review unfamiliar access. If you open Blackjack or Fish Hunter from a new device, those security records may support an account check.

Retention periods

We keep personal details only for the service, security, dispute, or legal purpose that requires them. When that need ends, records are removed, anonymised, or restricted according to our retention process.

Changes and contact

You can ask us to correct account details, explain a data use, or review a deletion request through account help. We may first confirm ownership before making a record change.

Privacy Policy Questions From Indonesia

These Privacy Policy answers focus on the account, wallet, device, and contact questions you may have before opening an account. We keep the route direct: check the policy wording, use account help, and provide only the details needed to locate your record.

The matic88 Privacy Policy covers account details, phone verification, sign-in activity, device signals, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account use.

We use the phone verification step to connect you with the correct account and help protect access. It also lets support confirm ownership before discussing personal details or changing an account record.

Yes. The Privacy Policy covers session cookies, device signals, and sign-in records from a mobile browser or desktop. These records help maintain your session, remember required choices, and check unfamiliar access.

We use wallet references and status details to match a payment event with your account and answer a receipt question. We do not ask for your wallet PIN when handling a Privacy Policy request.

Yes. Use the account help route and state which detail needs correction. We may ask for an account-linked phone or email and an ownership check before changing the record.

We retain account data for the service, security, dispute, or legal reason that requires it. After that need ends, we remove, anonymise, or restrict the record under our retention process.

Sign in, open the account help panel, and select the privacy request path. Include your account-linked contact and a clear question; never send a password, wallet PIN, or full payment secret.

matic88 Privacy Policy: Your Data, Clearly Handled

Get Help With a Privacy Request

What We Do With Your Data

Account details

Cookies and sessions

Wallet references

Account security

Retention periods

Changes and contact

Privacy Policy Questions From Indonesia

01 What does the matic88 Privacy Policy cover?

02 Why does matic88 collect phone verification details?

03 Does the Privacy Policy cover mobile browser data?

04 How are DANA, OVO, GoPay and QRIS records used?

05 Can I request a change to my personal details?

06 How long does matic88 keep account data?

07 Where can I ask about this Privacy Policy?

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